What is not covered under warranty?
We will not warranty items against improper use, accidental damage, unauthorized modification or alterations, normal wear and tear, normal variance in leather, improper care or drying, negligence, or if the item was used for something other than what it was designed for.
Because every person and every day is different, warmth is not covered under warranty.
“Normal wear and tear” can be described as the normal breakdown of leather or other fabrics due to regular use, causing holes, rips, or thinning to occur. This is not something that can be repaired and is a normal sign of aging in leather goods and sport fabrics.
“Normal variance in leather” refers to the normal variance in leather grain structure, slight color variances, occasional marks and minor irregularities. Natural markings like these are not considered defects but rather an indication of genuine leather.
“Accidental damage” includes but is not limited to: thinning or holes from wear and use; damage from rope tows, cigarette burns or ashes melting the fabric; cuts or rips (from skis/snowboards, knives, tree branches, falls or abrasions, other accidents, etc.); an animal destroying the glove(s); cracking of the leather from not conditioning it with leather balm; fading, bleeding, or discoloration of leather or other fabrics; over-treating of leather with leather balm; damage to gloves due to the application of duct tape or other adhesives; damage due to improper care or cleaning, etc.
This list provides some examples of warranty exclusions, but it is not exhaustive. Every warranty inquiry will be carefully evaluated.