Hestra USA accepts returns only for unused items purchased directly from our website within 30 days of purchase. Returned items must be in new condition with tags attached.
We provide a prepaid $7 return shipping label for your convenience. If you use the provided label a $7 deduction is taken from your overall refund. Original outbound shipping fees are not refunded.
Returns with 5+ items are subject to a 10% restocking fee.
To make an exchange, please return your original order for a refund and place a new order for the desired item(s).
Click on the link below and enter your order details to access your prepaid $7 return shipping label. If you use the provided label, a $7 deduction is taken from your overall refund.
Please return the unwanted item(s) for a refund as described here and place a new order for the desired item(s).
Refunds are processed as soon as possible once your return is received. It may take up to 3 business days to process your refund in-house, and it can then take a few additional business days to appear on your card statement. Refunds are processed to the card used in the original purchase.
Refund amounts reflect whether you used our $7 prepaid return shipping label and the number of items returned.
Most refunds are $7 less than the original order’s total because most consumers choose the convenience of using the prepaid return shipping label.
Original outbound shipping fees are not refunded.
If you return 5+ pairs of gloves, your return is subject to a 10% restocking fee.
We cannot accept returns for gloves if they are not in new condition or once the tags have been removed.